Problems noticed with Council’s “Docusign” electronic method for issuing new Tenancy Agreements

There are a number of issues with the new Tenancy Agreements being sent out by Cardiff Council, that multiple plot holders have raised with the PPAA Committee:

  • In the case of existing joint or multiple tenancies only one person is named on the new tenancy document.
  • The Date of Birth is left blank, although the Council have date of birth information.
  • No rent information is given. Also there is no concession information. Thus tenants are asked to sign a legal agreement but without the cost being known. 
  • The process makes the use of the Welsh language difficult. The legality of this is questionable.

A Tenancy Agreement is between the plot holder and the Council, and the PPAA Committee are not involved in its implementation. All queries and amendments regarding the new Tenancy Agreement should be therefore sent to the Council at Allotments@cardiff.gov.uk and not to PPAA Committee, who will shortly be making their own representations to the Council on these and related points.

Mike Powell, PPAA Site Representative

(Tenants may also find this previous article helpful. – Admin)

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